📝 DRAFT — Head of Operations at Smart Valor
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posted 1975 days ago
✅ 7 applications |
About the Job
Based in the Swiss Crypto Valley, SMART VALOR is a Blockchain startup set to enable borderless crypto finance. We are building a decentralized, community-based marketplace for tokenized alternative investments. Having been named by Forbes as one of, “Europe's 10 Most Exciting Technology SMEs For 2018”--we couldn’t be more excited about what the future holds.
Smart Valor is looking for an Operations Manager with a proven experience in the industry, who will help us during the setup of the internal operations of the Crypto Exchange
Responsibilities
• Setting up internal operations of Crypto Exchange
• Undertake regular financial reviews
• Implement policies regarding regulatory requirements (Compliance Procedures) to effectively identify and manage the key risks
• Respond to customer queries in a timely manner with the utmost professionalism and in accordance with company policies/guidelines
• Develop a trusted advisor relationship with key accounts
• Work closely with various internal partners (including Founders, Engineers, Sales, Marketing, Control teams, IT) in different regions
• Strive to make your team’s work as efficient as possible by improving or creating processes, automating as much of your work as possible,
• Constantly look for ways to improve our customer service, and handle the process support
Requirements
• Experience and knowledge of Cryptocurrencies, Blockchain and trading
• Experience setting up internal operations of Crypto Exchange
• Attention to detail with excellent communication skills and patience
• Ability to troubleshoot and discover answers quickly and effectively
• Capable of working under pressure
• Cooperative with strong team spirit and a willingness to motivate your other colleagues on the Customer Support Team
• Language skills including but not limited to English, German and French
Skills
German
Compensation
5000 USD/Month
Applications for this job are currently closed.
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