Support Engineer at Korbit

Support Engineer

Remote Seoul
Posted 89 days ago

What you'll do:
Become a technical expert on our remittance platform
Provide global technical support to external customers/developers
Document troubleshooting and problem resolution steps
Support Hyphen's Sales and Partnerships teams in helping customers understand what is technically possible with Hyphen
Develop internal tools, processes, and documentation

Degree in computer science or related field
Experience working with web APIs
Strong technical communication skills
Confident and comfortable with customers
Highly proficient in spoken and written English/Korean

Desirable qualities:
Proficient at writing code in a few different languages (JavaScript, Python, etc.)
Comfortable with code-level debugging
Experience working at startups
Knowledge of the Bitcoin protocol


Customer Service, Node.js, API, Bitcoin


$30K – $45K

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