Support Engineer at Korbit

Support Engineer

Korbit
Remote Seoul
Posted 89 days ago

What you'll do:
Become a technical expert on our remittance platform
Provide global technical support to external customers/developers
Document troubleshooting and problem resolution steps
Support Hyphen's Sales and Partnerships teams in helping customers understand what is technically possible with Hyphen
Develop internal tools, processes, and documentation

Criteria:
Degree in computer science or related field
Experience working with web APIs
Strong technical communication skills
Confident and comfortable with customers
Highly proficient in spoken and written English/Korean

Desirable qualities:
Proficient at writing code in a few different languages (JavaScript, Python, etc.)
Comfortable with code-level debugging
Experience working at startups
Knowledge of the Bitcoin protocol


Skills

Customer Service, Node.js, API, Bitcoin

Compensation

$30K – $45K


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