Account Manager (fluent Mandarin and English) at Mercuryo

618 days ago
✅ 44 applications

About the Job

Mercuryo is an international company that creates a new generation of financial services for business sector.

Mercuryo is backed by a team of 200+ professionals and a high profile fintech investor. Together we create cutting-edge business payment solutions binding conventional and crypto finance. This is the future, and we already know everything about it.

Company in numbers:
✅The value of the company is estimated at €150 million
✅Over 2 million people are already using Mercuryo services
✅Our team has grown 3 times over the past year
✅Team members from dozens of countries around the world
✅Over 250 toptier B2B partners: Trust Wallet, Binance, and others

As an Account Manager you will focus on customer relationships, ensuring that the client gets the maximum benefit from the suite of financial services products and that the partnership exceeds expectations. You will have a targeted portfolio of highly strategic, high impact partners who we believe have the potential to grow significantly with Mercuryo.

- Client liaison – day-to-day client contact
- Managing multi-market campaigns across APAC and EMEA
- Strategic media relations experience in APAC
- B2B and B2C tech experience, ideally with some in fintech and cybersecurity
- Developing and managing client budgets
- Own the growth of our largest partnerships
- Independently build an effective partner account plan including identifying, prioritising and overseeing the execution of both strategic and short-term initiatives
- Develop relationships with senior stakeholders and executives both internally and externally, influencing as required to reach mutually beneficial objectives
- Independently build and execute against a business development plan to grow global partnerships which have a strategic impact on Mercuryo
- Lead on the negotiation of new agreements, including complex partner agreements at a global level
- Processing incoming customer requests to connect to Mercuryo services;
- Identifying customer needs and presenting appropriate Mercuryo solutions;
- Negotiations to agree on commercial terms and technical requirements;
- Participation in the process of technical integration;
- Maintaining and developing relationships with clients;
- Analysis of the client's financial indicators in order to maintain and / or increase the established profitability for the client;
- Delivering of KPI

- Previous Account Management experience. Some experience of Fintechs and high growth companies. Knowledge and experience of the payments business and financial services sector
- Experience in Cryptocurrency/Crypto projects;
- Fluent English and Mandarin
- Experience with JIRA and in AMOCRM;
- Proactive thinking – around campaigns and in day-to-day account work
- Effective management of the team down, across and up
- Demonstration of creative campaign development and presentation, promoting technology solutions to business and consumer audiences
- Ability to liaise with and influence key stakeholders
- Numerate with a good commercial acumen, the ability to identify opportunities and propose solutions through business case development. Proven influencing, sales and negotiation skills from prior roles and experience
- Excellent interpersonal and communication skills with the ability to liaise with stakeholders at all levels of seniority
- Willingness to work with a large amount of information,
- Analytical thinking, ability to work in a team;
- Ability to independently prioritize work;
- Ability to Focus on results
- Intellectual curiosity; willingness to understand and learn

Why Mercuryo?
- Competitive salary
- Regular bonuses and salary revisions
- An attractive benefits package based on your personal needs
- Professional individual development, innovative work area, challenging tasks
- Diverse and friendly team,
- Powerful technical stack is on us; growth potential is on you;
- We are open-minded to new ideas,
- Constructive creativity and proactivity are embraced and valued
- Streamlining strategy, democratic environment, life- balance work culture;
- Highly qualified management is always at your disposal.


Jira, Crypto, Cryptocurrency, Payments