Community Manager (Russian) at SnapEx

Community Manager (Russian)

Remote Russia
Posted 246 days ago

SnapEx: A global-based derivatives trading platform for digital assets headquartered in Hong Kong, with offices in Beijing, Singapore, South Korea, and Malaysia. SnapEx aims to create a world-class product that makes cryptocurrency contract trading accessible to everyone, anywhere and anytime.

SnapEx trading platform was officially launched end of last year, with many features, improvements, and exciting projects slated to launch in 2020. The blockchain industry is moving ahead at breakneck speeds, and SnapEx is rapidly expanding into other regions with the goal of creating a quality product and service of international standards.

Our organisation is aggressively looking to grow our presence globally, and we are looking for a dynamic and confident individual to join our team in different parts of the world. If you are passionate about tech and/or trading, love the hustle in this fast-paced industry, willing to go the extra mile every now and then, you might just be the person we are looking for!

- Be the face for Russia and the region - online and offline - for SnapEx.
- Ability to perform ad-hoc translations from English to Russian with quick turnaround time.
- Identify business opportunities within the specific region for offline outreach.
- Pitch SnapEx to new clients and maintain good working relationships with new contacts
- Communicate new product developments to affiliates.
- Manage KOLs in the specific region and be the channel of communication between them and SnapEx.
- Management of community, moderation, support and social media platforms - this includes, but is not limited to Telegram, Twitter, Facebook, Reddit, Meetup, LinkedIn, BitcoinTalk, Discord, etc.
- Monitor all assigned social media channels (Slack, Facebook, Telegram, Reddit, Medium, various forums, etc.)
- Provide the Community with help, information and progress updates.
- Keep a non-stop, two-way flow of information and feedback between the Community and the Management.
- Work closely with Marketing and Business Development on preparing and seeding compelling content.
- Facilitation of offline and online content and experiences for community members through coordination with other marketing team members.
- Understanding of good “brand voice” and how to communicate it - online and offline.
- Ability to work cross-functionally to monitor and elevate customer feedback from different channels to the appropriate internal team.
- Willingness to coordinate bi-weekly meetups in Moscow, Russia and serve as a liaison between this project and other partner communities.

Desired Skills & Experience:
- Located in Russia
- At least 1-2 years experience in working remotely as a community manager.
- Minimum of 2-3 years in marketing-related roles.
- Knowledge of trading, cryptocurrency or fintech is essential.
- Self-motivated and willing to work full-time, even in a remote position.
- Strong writing and verbal communication skills in Russian and English.
- Familiar with social media including but not limited to Telegram, LinkedIn, Twitter etc.
- Experience in community management, influencer marketing, and affiliate marketing management.
- Good interpersonal skills and a natural people-person.
- Strong negotiation skills is a plus.
- Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series).
- Meticulous and have a keen eye for details.
- Ability to multi-task in multiple disciplines.

What You Get in Return:
- Competitive pay in either fiat or crypto.
- Work remotely and autonomously anywhere in Russia.
- Join an exciting start-up with a big goal of making headways in a revolutionary, multi-billion dollar industry.
- Be part of the founding team and have your voice heard.
- Work among friendly and dedicated team members, with remote teams scattered across the world.
- Be part of a growing international start-up with a lot of growth opportunities and career advancements.

*SnapEx is an equal opportunity employer.
*Only shortlisted applicants will be notified.
*Write "Trading is a snap" in the first line of your application, cover letter or resume. So we will know that you have read this job post thoroughly.


Community Management, Digital Marketing, Social Media Management, Customer Service, Growth Hacking



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