Customer Support - French at Bitpanda

Customer Support - French

Bitpanda
Vienna, Austria
Posted 650 days ago

Who we are

Bitpanda is Europe’s leading digital asset platform (Bitcoin & Altcoins) and one of the fastest growing FinTechs. We have the vision of creating an ecosystem that allows a simple entry for beginners and an optimised usability for the advanced users. For this, we constantly work on new innovations and see ourselves as pioneers for the future financial and payment industry. To achieve our visions of the future, we work closely with financial services, banks and several trading platforms. Bitpanda is a visionary and rapidly expanding Start-Up, which is why we are looking for highly motivated and tech-savvy team members, who share our vision and choose to help and shape the future of the emerging FinTech industry.

Field of activity

- You are in close contact with our French speaking customers and help them with various problems and questions they have concerning Bitpanda. Mainly via Zendesk or telephone
- Process optimisation and extension to the helpdesks

What you should offer

- Fluent in French and English required. Further foreign languages are a great advantage
- Knowledge and interest in the field of FinTech, Bitcoin, Cryptocurrencies etc. in general
- You should be a digital native
- You can work in a structured manner, with a team as well as independent

What we offer

- A chance to get involved in one of the leading FinTech Start-Ups and thereby help shape a growing, forward-looking and innovative field
- An ensured salary according to the collective agreement and a possible overpayment depending on the qualification
- Learning in the FinTech field
- Flat hierarchy and short communication channels
- Exciting and challenging projects, which offer room for your creative ideas
- Prompt takeover of self-responsibility
- Diversified and challenging tasks
- Very good working atmosphere in a young and motivated team
- Free softdrinks in our office in Vienna 1070


Skills

Basic Crypto Knowledge and fluent in French and English

Compensation

negotiable


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