Customer Experience Ninja at bitsian

Customer Experience Ninja

bitsian
Remote new york city
Posted 85 days ago

You are self-motivated, detail-oriented, problem solving and able to work as a team; you have excellent communication and organization skills; detail-oriented, creative and reliable; able to work effectively and independently with minimum supervision

Our Customer Experience Team handles
-chat
-email
-twitter
-telegram
-reddit
-youtube

So you will need a strong knowledge in various media and marketing channels; ability to efficiently create and manage various media assets for marketing channels; Must be very familiar with Twitter/YouTube/Telegram/Reddit. And your SEO Skills should be [fire emoji].

You should have a good understanding of visuals and how they can enhance content. You will be tasked to come up with daily postings strategies and be able to read analytics with you will need to report. Monitor competition and alert others in the organization. You will be communicating and working with the leadership team directly (CEO, CTO, leads of BD, Ops and Product).

If you were successful you would have contributed to the build out of a worldclass customer experience team that overlaps with marketing, product and QA.

Our customer experience team is going to be super geeked about bitsian and power users.


Qualifications and Skills
-Nice to have: a popular crypto/trading blog with at least 10k followers
-Highly proficient in Cryptocurrency and blockchain technology
-Must be trading cryptocurrency
-basic skills in canva or photoshop. Nice to have: sketch, HTML, CSS, JS
-Creative thinking skills
-Be able to write in different personas [copywriter]

Requirements
Be an epic human.

Please submit your online portfolio and resume
Please send us a cover letter to be considered telling us a little bit about yourself


Skills

knows crypto, has done support at another brand, has worked remotely, good writer, great communicator, attention to detail, fast, smart, thoughtful, human

Compensation

3000


Applications for this job are currently closed.

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