Technical Support Analyst at Decentral

Technical Support Analyst

Decentral
Toronto
Posted 310 days ago

Decentral is part of the blockchain movement disrupting the financial services industry across Canada and the rest of the world. We create the Jaxx Blockchain Interface - a cryptocurrency wallet used today by more than 450,000 users. Tomorrow the sky’s the limit!

We are a team who take big risks, who celebrate our journey, and who are part of a movement that is changing the way the world thinks and acts about the exchange of value. We seek a Technical Support Analyst to support our consumers, engage with our community and work hand by hand with our development team to address issues and solve problems.

Supporting clients, engaging with communities and stakeholders of Decentral, general office work and other drafting, editing and writing duties. Responding to technical questions posed by the cryptocurrency community about wallet products and integrations. Liaising with developer team at Decentral on technical issues.

To be successful, you will be an expert in analysing trends and transactions in the support queue and be able to communicate context to the team. You will need to have a fundamental understanding of technology and be able to quickly come up to speed on how transactions work inside the blockchain and cryptocurrency world.

As part of the interview process, we will ask you to provide examples of your past work and experiences. We are excited for you to show your accomplishments and will use this to facilitate the communication during the interview. What was your role? What are you most proud of about each project in hindsight? What might you have done differently or, if you had opportunity, what might you add to each of these projects to improve them in the future?

We welcome and encourage inclusion and diversity and will provide accommodations upon request. All applicants will be asked to undergo a criminal background check as per company policy


Skills

Compensation


Share this opportunity:


Post a Job Posting a job is FREE. Upgrade for $199 to get:
- Unlimited applications
- Highlighted in home page for 30 days
- Web push instant notification to subscribed candidates
- Featured in the CryptoJobs weekly newsletter
- @GetCryptoJobs tweets to hundreds of developers.

CryptoJobs is the #1 website for blockchain jobs. We believe the emergence of blockchain technology and decentralized applications will change the world as we know it, and it’s already happening. We’re on a mission to connect talented individuals to the best blockchain projects, to accelerate the advent of a more decentralized world.


Join 5500+ Crypto Enthusiasts for Weekly Updates:


Follow CryptoJobs on:


Advertise with us

Browse jobs by categories

Browse jobs by skills

Browse jobs by top locations