👋🏻 Bio


active 10 months ago Actively looking
earning and experiencing life is one of the most that I’m passionate about. One of my strengths is that I can do tasks without complaints and willing to do the extra mile for a job that I’m assigned to do.
Current Location: La Trinidad, Philippines Languages: English, Filipino
Skills: Customer Support Customer Success Technical Support Cryptocurrency Trading Virtual Assistance

💼 Experience


CUSTOMER EXPERIENCE SPECIALIST Quadency
April 2021 to May 2023 (2 yrs 1 mos) ▪️ Part-time ▪️ New york
Marketing Community Management Teamwork Communication Empathy
I had the opportunity to take on various responsibilities due to
the start-up nature of the company. My responsibilities are:

Customer Support, Technical Support, Community Management, and Marketing Associate.

This role typically involves handling customer inquiries, providing
technical assistance, ensuring customer satisfaction, assisting
with marketing activities, and managing the community
engagement aspect of the company.
CUSTOMER SUCCESS AND SUPPORT SPECIALIST AllyO
January 2020 to January 2021 (12 mos) ▪️ Full-time ▪️ Palo Alto, California
Quality Assurance Operations Training & Development Communication Problem Solving

Customer Support - acts as a first level support
Customer Success - makes sure customer gets their desired
outcome when using our product.

APP SUPPORT/ TECHNICAL SUPPORT CVENT
March 2017 to February 2020 (2 yrs 11 mos) ▪️ Full-time ▪️ USA
Marketing Adaptability Collaboration Empathy Problem Solving
Customer Support - act as a first level support
Customer Success - makes sure customer gets their desired
the outcome when using our product.
Technical Support Engineer - handles technical support escalations
and work on a solution.
Product Support Trainer - trained co-support employees about the
product for them to perform customer support.
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