👋🏻 Bio
active 3 months ago
Actively looking
Hello! I am an experienced Customer Support Specialist with a strong background in handling inquiries, troubleshooting, and ensuring customer satisfaction. In addition, I specialize in AI data annotation, Brazilian Portuguese translation & transcription, and proofreading, offering precise and high-quality language services.
🔹 Customer Support – 3+ years of experience assisting global users in the gaming industry, managing tickets, emails, and troubleshooting technical & account-related issues.
🔹 AI Data Annotation – Skilled in labeling and annotating data to enhance AI model training, ensuring accuracy and consistency.
🔹 Translation & Transcription (Portuguese/English) – Fluent in both languages, delivering accurate translations and transcriptions tailored to various industries.
🔹 Proofreading & Localization – Ensuring high-quality, culturally appropriate content for Brazilian Portuguese audiences.
I am actively looking for remote opportunities and open to both short-term and long-term roles. If you're hiring or have a project that fits my expertise, let’s connect!
Current Location: São Paulo, Brazil
Languages: Chinese (Simplified), English (United States), Portuguese (Brazil)
🔹 Customer Support – 3+ years of experience assisting global users in the gaming industry, managing tickets, emails, and troubleshooting technical & account-related issues.
🔹 AI Data Annotation – Skilled in labeling and annotating data to enhance AI model training, ensuring accuracy and consistency.
🔹 Translation & Transcription (Portuguese/English) – Fluent in both languages, delivering accurate translations and transcriptions tailored to various industries.
🔹 Proofreading & Localization – Ensuring high-quality, culturally appropriate content for Brazilian Portuguese audiences.
I am actively looking for remote opportunities and open to both short-term and long-term roles. If you're hiring or have a project that fits my expertise, let’s connect!
Skills:
Transcription
Customer Support
Translation
Customer Success
Proofreading
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