👋🏻 Bio


active 1 week ago Open to offers
With a certified C1 level of English and solid experience in customer-facing roles, I am
confident in my ability to deliver excellent service and build strong client relationships.
I worked for 8 months at Teleperformance, supporting customers of Stripe, a global
payment gateway. This role trained me to handle high volumes of inquiries with
professionalism, accuracy, and a customer-first mindset. I also spent 3 months at
Binance, assisting users in the Document Certifications department, where attention
to detail and communication were essential.

I excel in dynamic environments, adapt quickly to new tools, and am committed to
providing efficient, empathetic support. I would welcome the opportunity to bring my
experience to your team and contribute to your customer success goals.
Current Location: Bogota Languages: English, Spanish (Latin America)
Skills: Leadership Adaptability Empathy Problem Solving Process Improvement

💼 Experience


Customer Support Representative Binance
August 2024 to November 2024 (3 mos) ▪️ Full-time ▪️ Global
Problem Solving Adaptability Process Improvement

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