From Smart Contract to Smarter CRM
On-Chain Marketing Attribution ｜ Personalized Customer Engagement ｜AI-automated Customer Service
MetaCRM provides a one-stop CRM solution for Web3 projects that supports all stages of the customer journey: customer-acquisition, customer-retention, and customer-engagement. Our tools derive new user insights by integrating and analyzing both web2 & web3 data, and resolve Web3 customer experience friction points by streamlining processes & consolidating channels.
CRM in today's Web3 landscape is extremely fragmented because blockchain-native solutions are none-existent. Most Web3 projects are still using Web2 CRM tools which create bad customer experience and are unable to segment & tier target users, limiting the value blockchain projects can generate from their top customers.
We build customizable Web3 CRM tools for companies to solve these problems.
Tools launched:
- MetaForm: Blockchain-native survey tool that helps you understand users & streamline all marketing campaigns with automated airdrop capability
- MetaCRM for service: To better serve users' inbound requests by integrating AI-powered automated workflow, cross-chain profiles, and interaction history
- MetaCRM for marketing: Improve user acquisition, engagement,and retention by on-chain marketing attribution & personalized marketing
- More to come 😉
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