Account Manager at Eden Block

Account Manager

Eden Block

Eden Echo is a marketing & PR firm for blockchain companies offering a complete end-to-end marketing solution focused on boosting online visibility, reach and demand through publicity, strategic consulting, and community engagement.

Eden Echo is looking to employ a full-time Account Manager, responsible for managing an array of client accounts, liaising between customers and cross-functional internal teams to ensure the timely and successful delivery of our blockchain marketing & PR solutions according to client needs. Eden Echo Account Managers manage and develop client accounts to initiate and maintain the most excellent relationships.

Responsibilities:
- Be the primary point of contact and build long-term relationships with clients
- Help clients through email, phone, and video calls
- Develop a trusted advisor relationship with key accounts
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate clearly the progress of weekly/monthly initiatives
- Forecast and track key account metrics
- Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations
- Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
- Responsible for working with the team to onboard and integrate new clients and developing existing client relationships
- Liaise between the client and internal teams

Requirements:
- Proven account management or other relevant experience
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
- Experience in delivering client-focused solutions based on customer needs
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Excellent listening, negotiation and presentation skills in English
- Excellent verbal and written communication skills in English
- Self-motivated and able to thrive in a results-driven environment
- Critical thinking and problem solving skills
- Understanding of ICO and Blockchain PR, ICO advisory, marketing strategy, crypto influencers, Reddit and Steem channel promotion, and ICO listing sites
- Keen attention to detail and adherence to deadlines
- Excellence with Google Apps for Business: Gmail, Drive, Calendar, Hangouts

Great to have:
- Bachelor’s Degree in appropriate field of study or equivalent work experience
- Experience in marketing and public relations, preferably through a digital agency
- Solid understanding of distributed ledger technologies and blockchain marketing
- Deep digital understanding


Skills

Digital Marketing, Public Relations, Branding, Social Media Strategy, ICO advisory, Influencer Marketing

Compensation

To be discussed


Applications for this job are currently closed.

Apply on CryptoJobs

Share this opportunity:


Post a Job Posting a job is FREE. Upgrade for $199 to get:
- Unlimited applications
- Highlighted in home page for 30 days
- Web push instant notification to subscribed candidates
- Featured in the CryptoJobs weekly newsletter
- @GetCryptoJobs tweets to hundreds of developers.

CryptoJobs is the #1 website for blockchain jobs. We believe the emergence of blockchain technology and decentralized applications will change the world as we know it, and it’s already happening. We’re on a mission to connect talented individuals to the best blockchain projects, to accelerate the advent of a more decentralized world.


Join 5500+ Crypto Enthusiasts for Weekly Updates:


Follow CryptoJobs on:


Advertise with us

Browse jobs by categories

Browse jobs by skills

Browse jobs by top locations