Account Manager at Eden Block

Account Manager

Eden Block

Eden Echo is a marketing & PR firm for blockchain companies offering a complete end-to-end marketing solution focused on boosting online visibility, reach and demand through publicity, strategic consulting, and community engagement.

Eden Echo is looking to employ a full-time Account Manager, responsible for managing an array of client accounts, liaising between customers and cross-functional internal teams to ensure the timely and successful delivery of our blockchain marketing & PR solutions according to client needs. Eden Echo Account Managers manage and develop client accounts to initiate and maintain the most excellent relationships.

- Be the primary point of contact and build long-term relationships with clients
- Help clients through email, phone, and video calls
- Develop a trusted advisor relationship with key accounts
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate clearly the progress of weekly/monthly initiatives
- Forecast and track key account metrics
- Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations
- Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
- Responsible for working with the team to onboard and integrate new clients and developing existing client relationships
- Liaise between the client and internal teams

- Proven account management or other relevant experience
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
- Experience in delivering client-focused solutions based on customer needs
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Excellent listening, negotiation and presentation skills in English
- Excellent verbal and written communication skills in English
- Self-motivated and able to thrive in a results-driven environment
- Critical thinking and problem solving skills
- Understanding of ICO and Blockchain PR, ICO advisory, marketing strategy, crypto influencers, Reddit and Steem channel promotion, and ICO listing sites
- Keen attention to detail and adherence to deadlines
- Excellence with Google Apps for Business: Gmail, Drive, Calendar, Hangouts

Great to have:
- Bachelor’s Degree in appropriate field of study or equivalent work experience
- Experience in marketing and public relations, preferably through a digital agency
- Solid understanding of distributed ledger technologies and blockchain marketing
- Deep digital understanding


Digital Marketing, Public Relations, Branding, Social Media Strategy, ICO advisory, Influencer Marketing


To be discussed

Applications for this job are currently closed.

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