Customer Excellence Manager at Crowdholding

Customer Excellence Manager

Crowdholding

Learning opportunities

You will receive free sales and marketing trainings from an ex-Google employee.

You can apply marketing knowledge in a fast-paced, entrepreneurial network.

You will develop project management skills and the ability to evaluate and make adjustments to improve project results.

Job Summary

The Customer Delight Intern has to be prepared to drive business growth with our clients by identifying and developing opportunities.

Responsibilities & Duties

- Manage a set of customers who are utilizing Crowdholding’s solution
- Provide strategic advice by working closely in a consultative role with customers.
- Achieve renewal and expansion targets through consultative selling techniques
- Ensure customer satisfaction and delivery of quarterly account reviews
- Share and collaborate with Inbound Specialists, Engineers, and Product team members on new feature development through your direct exposure to small and medium businesses.

- Implement creative ways to improve our customer relationships, tailor and share performance-enhancing suggestions


Skills

Communication

Compensation

NA


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