📝 DRAFT — Customer Support at Bitpanda

Customer Support Bitpanda 💼 Customer Support ⏰ Full Time 🌍 Vienna, Austria

posted 2305 days ago ✅ 6 applications

About the Job

Field of activity
- You are in close contact with our customers and help them with various problems and questions they have concerning Bitpanda. Mainly via Zendesk or telephone
- Process optimisation and extension to the helpdesks

What you should offer
- Fluent in German and English. Further foreign languages are a great advantage
- Live problem-solving through phone, chat, e-mail and social media
- You should be a digital native
- Knowledge and interest in the field of FinTech, Bitcoin, Cryptocurrencies etc. in general
- You can work in a structured manner, with a team as well as independent