Head of Operations at Smart Valor

Head of Operations

Smart Valor
Switzerland
Posted 11 days ago

Based in the Swiss Crypto Valley, SMART VALOR is a Blockchain startup set to enable borderless crypto finance. We are building a decentralized, community-based marketplace for tokenized alternative investments. Having been named by Forbes as one of, “Europe's 10 Most Exciting Technology SMEs For 2018”--we couldn’t be more excited about what the future holds.

Smart Valor is looking for an Operations Manager with a proven experience in the industry, who will help us during the setup of the internal operations of the Crypto Exchange

Responsibilities
• Setting up internal operations of Crypto Exchange
• Undertake regular financial reviews
• Implement policies regarding regulatory requirements (Compliance Procedures) to effectively identify and manage the key risks
• Respond to customer queries in a timely manner with the utmost professionalism and in accordance with company policies/guidelines
• Develop a trusted advisor relationship with key accounts
• Work closely with various internal partners (including Founders, Engineers, Sales, Marketing, Control teams, IT) in different regions
• Strive to make your team’s work as efficient as possible by improving or creating processes, automating as much of your work as possible,
• Constantly look for ways to improve our customer service, and handle the process support
Requirements
• Experience and knowledge of Cryptocurrencies, Blockchain and trading
• Experience setting up internal operations of Crypto Exchange
• Attention to detail with excellent communication skills and patience
• Ability to troubleshoot and discover answers quickly and effectively
• Capable of working under pressure
• Cooperative with strong team spirit and a willingness to motivate your other colleagues on the Customer Support Team
• Language skills including but not limited to English, German and French


Skills

HR, Finance, Customer support

Compensation

5000 USD/Month + Equity


Applications for this job are currently closed.

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