📝 DRAFT — Social Media Manager at Wyre

About the Job

In order to port over the next billion people into a secure and open financial system, you’re going to need a network of applications that connect to the fiat world… Wyre’s APIs make that happen.

Our mission is to empower fintech projects to execute their vision by offering them secure access to the largest financial network in the world (the Wyre Network).

To accomplish this mission, we’ve built a simple set of tools that allows fintech projects to materialize their visions. (1) Our instant Fiat-to-Crypto Checkout gateway is now being used by hundreds of applications (ie. MetaMask, Opera, BRD) to offer the best way to convert card payments into crypto, and (2) our flexible APIs (Transfers API, Custody API, Users API), allow projects to build e-wallets, merchant processing services, and money transfer platforms from the ground up.

We focus on compliance, licensing, regulatory, liquidity, and payment processing aspects so our partners can do what they do best, creating amazing tools on the blockchain.

Wyre is actively looking for an enthusiastic and resourceful Customer Success Manager to nurture and maintain long-term relationships with our merchants and partners. This is an exciting opportunity to join a fast-growing FinTech company at a turning point of its global expansion. You will be the strategic payments business advisor and main commercial point of contact for our existing US merchant base. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and guidance to our merchants. The key for success will be the ability to utilize your payments and business knowledge along with the required gravitas to effectively communicate and influence at all levels, achieving effective long-term payments strategies that meet the needs of both our merchants and Wyre.

Come join the Wyre family.



Responsibilities
Develop, execute, and analyze on Wyre's social media strategies
Craft engaging posts that communicate the brand through various social media outlets
Work alongside the Customer Success and Customer support team to better service inquiries that come via Social Media
Identify opportunities to promote Wyre products using customer success stories
Engaging internal team members around the Social Media Strategy
Ability to track crypto markets, data, and analytics tools to provide insights
manage social media channels around important company updates such as product launches