Turkish Community Moderator at Dock Labs AG

348 days ago
πŸ”₯ 273 applications

About the Job

We are looking for a Turkish Community Moderator (particularly for Telegram and Discord) to join Dock. You will have the opportunity to setup, grow, moderate, and drive engagement in our community of 10,000 members. You will be responsible for managing all community interactions and customer support across all social media and chat platforms, including; Twitter, Telegram and Discord. Our ideal candidate is already an advanced crypto user that spends a lot of time in online crypto and Web3 community channels, and genuinely enjoys interacting with other users and helping everyone to learn from each other.
You will:
* Drive positive experience through moderating our community channels, answer support queries and drive engagement on Telegram and Twitter
* Maintain Dock's community guidelines (update them if needed), ensure positive user sentiment and address community concerns
* Translate English content into Turkish while owning communications and distribution on Dock's Turkish community channels
* Ideate, organize, and schedule community events (AMAs, Giveaways, Community Calls, Twitter Spaces) for Dock

What we are looking for:
* Strong organisational and multitasking skills, and a proactive approach
* 1+ years of experience in moderating crypto communities
* Part-time or full-time

* You will be highly proficient in English and Turkish (both written and verbal)


Organisational and multitasking skills with a proactive approach. A strong knowledge and understanding of online community platform moderation tools (forums, blogs, commenting.etc)



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